ZooLab are the UK's # 1 animal handling experience. We amaze, educate and inspire through our engaging hands-on animal encounters. We have a national network of ZooLab Educational Presenters, each with their own 'animal team' who work closely with early years, schools, businesses and in the care sector to achieve learning outcomes, engage people in an informative way and to entertain through our unique animal handling workshops.

ZooLab have Educational Presenters across the UK.

You don't have to wait for an advert to appear. If you think you have something unique to add to our team, let us know! Send your CV to nicolastephenson@zoolabuk.com along with a covering letter stating why you think you would be perfect for our company.

Here at ZooLab we believe in lifelong learning! From the very young to the very old, there is a ZooLab workshop that will help you achieve the outcome you desire. Just have a chat with any member of our team and they will guide you to the most suitable workshop/session.

There are loads of ways to book ZooLab! Just call us on 0845 330 6322, email info@zoolabuk.com, fill in our contact form on our website or even use our live chat facility! Regardless of how you do book with ZooLab, you’ll speak to an expert who will guide you seamlessly through the process to ensure you have the very best animal handling experience.

Our sessions book up quicklly! That's why you should always give us as much notice as possible to when booking your visit. Don't worry if you need us at short notice, though - we'll always try and accomodate where possible.

Each ZooLab workshop lasts between 45-60 minutes and can hold up to 35 participants. In an education setting we can carry out up to a maximum of 6 workshops in a school day. For Special Educational Needs/Additional Support Need settings we suggest that the maximum number of participants per workshop is 15. This allows participants more time with the presenter and animals. We will always consult with the teacher onsite to ensure the very best experience possible for all involved. If agreed in advance, we can organise ‘open sessions’ which allow more individuals to attend a workshop - but this does mean that each individual will have less time with the ZooLab Educational Presenter and animals.

Yes! We love attending parties of all sorts! Be it birthday parties, Christenings, nursery leavers parties or even weddings - ZooLab LOVE a party! Just get in touch with any member of our team and we’ll make sure your party is WILD! However, please remember that those who have been imbibing alcohol are prohibited from handling our animal team.

Anywhere! However, we do prefer to be set up in one classroom/hall/room. This allows our educational presenters to carry out the required risk assessments and makes it easier for all parties concerned. In care/residential home settings, we can provide a ‘Walkabout’ session which allows those who bedbound to participate in our Animal Therapy sessions. Just ask one of our staff for more information about this.

Yes, we can! However, we do have a few requirements; our Educational Presenter would require access to a power source for heat mats, a table and shelter in case the weather changes. We recommend having a plan B for if the weather is too windy, wet or hot; the visit may be required to move indoors and this will be subject to our Educational Presenters discretion.

Our Educational Presenter will need a table at a suitable height to allow them to access their animals without having to bend down each time and access to plug points to ensure that they presenter can power appropriate heating aids for their animals.

No! ZooLab will NEVER charge you any additional travel costs. However, we will ask, where possible, for you to provide a suitable parking space for our educational presenter to park.

Educational settings Ideally, the presenter will have a classroom assigned to them for their visit to a school or nursery. The ranger prefers for children to sit in a half circle. The ranger will then present from the centre of the circle and travel round each participant. Alternatively, the ranger will base themselves at the front of the class and present to children seated at their desks. The ranger will move around the room, presenting as they go. Care settings Animal therapy sessions can take place anywhere residents are comfortable. Ranger will move around, presenting from all points of the room. If an additional ‘walkabout’ session is booked, ranger will travel round setting visiting those who can’t usually participate in regular sessions.

In an hour long session, our Educational Presenters bring 5-6 different animals with them for you to meet!

You can certainly request certain animals to attend your visit however due to the nature of our animal rotation policy and the welfare of the animals themselves, we can’t always guarantee specific animals will attend your event.

Yes, there are some animals that are not suitable for handling - Tarantula Scorpion Frog/Toad Hermit Crab However, in certain, pre-agreed sessions with adults, we may allow the handling of tarantulas under strict supervision. Please ask our in-house customer service team for more information.

No. As always at ZooLab, animal welfare comes first. We do not allow snakes to be placed around anyone's neck for the health and safety of everybody involved.

Not long at all! It will only take our presenter five minutes or so to fully set up.

Anyway you like! You can pay us via BACS quoting your invoice number as a reference You can click the ‘pay now’ button within your invoice email Via card by calling head office on 0845 330 6322 (choose option 3!) Cheque. Quote your invoice on the rear of the cheque and make it payable to ZooLab Ltd and post it to ZooLab UK LTD, 3 Garnhall farm Road castlecary G680HA . You can pay in cash - but arrange this with us first! If payment date is different from due date please contact our finance department on 01324 667330 option 3 to discuss. Where purchase order numbers are required, please let us know as soon as possible to reduce the time it takes to process payment.

Yes, of course! Just get in touch with our office staff via email or telephone and they will endeavour to help you in any which way they can.

Our cancellation policy is as follows - Up to 14 days before the date of visit: No charge 14 days to 48 hours before the date of visit: £50.00 cancellation fee. 48 hours or less before the date of visit: Full cost of visit is chargeable. PLEASE NOTE THAT IF THE REASON FOR CANCELLATION IS CORONAVIRUS RELATED THEN WE WILL LOOK TO RESCHEDULE THE VISIT.

Yes, risk assessments are available to download from our Accreditations section of the website.

ZooLab have public liability insurance of £10,000,000

From April 1st 2019, anyone exhibiting animals in England should hold an Animal Activities Licence. ZooLab are proud to have a team of fully licensed professionals delivering high quality presentations. You can be assured that the Educational Presenter visiting you in England will hold an individual Animal Activities Licence which represents the highest levels of animal welfare and care. Licence numbers can be found on our website in our Accreditation page and in our staff profiles.

Please make us aware of any allergies within your group upon booking your ZooLab visit. For further information, please get in touch 0845 330 6322 or email info@zoolabuk.com.

All our Educational Presenters are fully DBS checked and will arrive with their certificate and ZooLab photo ID.

Animal welfare is paramount for ZooLab. We are proud to have extremely strict animal welfare policies which include regular, stringent welfare checks, an animal rotation policy and once our animals reach a certain age - they get to retire and live a life of luxury! For more information, please see Welfare.

Like all animals, some ZooLab animals can bite or scratch. However, ZooLab’s Educational Presenter will be on hand to ensure that our creatures are handled correctly to minimise stress. For further information please see our risk assessment.

In everything we do, animals are at the centre of things. This doesn’t stop at the end of the day, our Educational Presenters live with and care for our animals at home: they are not items to be put away in a box, but are part of our lives.